COVID 19 – An update on visiting the practice

Due to the Covid-19 pandemic patients are asked to report to reception for face to face appointments and access the waiting room subject to social distancing capacity.

The practice still asks patient to not attend the practice unless you have a pre-arranged appointment or are collecting your medication.

All patients attending with potential covid-19 symptoms, where a face to face appointment is indicated, are asked to report to reception at Coltishall surgery using the intercom facility and then to wait in their car where the clinician will collect and direct them to a designated “red room” at Coltishall using a specific entrance.

These processes are under regular review and adjustments made according to updated guidance.