Coronavirus Information

Due to current contingencies to protect both patients and staff members from COVID-19, Coltishall and Spixworth Surgeries have closed their doors, please do not attend the practice unless you have a pre-arranged appointment or are collecting your medication.

For all enquiries, please contact the practice via telephone or our website. We are asking all patients not to bring their repeat prescription requests to the surgery but to order their repeat prescription online via Patient Access or by leaving a message on our repeat prescription answerphones. Please order your medication as normal and allow 2 working days before collection. We are currently only issuing 1 months’ supply. When you are due to collect your medication, please collect after 13:00 and ring the intercom on arrival.

Other measures in place to ensure the safety of all patients and NHS staff include:

  • Telephone triage for any patient requesting an on the day appointment.
  • Reception asking patients screening questions.
  • Reviewing appointments and cancelling all non-essential appointments.
  • Temporarily disabled online appointment booking.