Freedom of Information

The practice operates a freedom of information policy, a document providing information in line with the Information Commissioners Publication scheme.

Who we are and what we do

Doctors in the practice:

  • Dr Rajesh Selvam – Partner
  • Dr Craig Russell – Partner
  • Dr Felicia Roberts – Partner
  • Dr Olumide Ayodele – Partner

Salaried GPs in the practice:

  • Dr Nicola Allanson
  • Dr Lucy Mitchell
  • Dr Fola Opatola
  • Dr Enitan Olokodana

Contact details for the practice

Telephone: 01603 737593

To write to the practice please use the following address:

Coltishall Medical Practice
St Johns Close
Rectory Road
NR12 7HA

Opening hours

The practice is open from 08:00 to 18:00 (17:00 at Spixworth) Monday to Friday. The practice offers extended hours beyond these hours for pre-booked appointments.

More information can be found in our Opening Hours page.

Other staffing details

The full names of the GPs at the practice are listed in the introduction to this publication scheme.

The practice also employs:

  • Nurse practitioner
  • Dispensers
  • Practice nurses
  • Assistant practitioners
  • Phlebotomist
  • Administration and reception staff

The practice is registered with Care Quality Commission and the Information Commissioners Office.

What we spend and how we spend it

The practice adheres to the national General Medical Services contract.

Other financial information cannot be released because of confidential and commercial reasons.

What our priorities are and how we are doing

Our priority is to provide high quality services as commissioned by NHS England under our GMS contract and in line with those of the Norfolk and Waveney Clinical Commissioning Group (CCG) of which the practice is a member.

In addition, under the Quality And Outcomes Framework (QOF,) we satisfy a range of clinical and administrative performance indicators which are subject to audit and review NHS England.

We are a training practice for the Health Education England, East of England GP Training Scheme, also providing Year 1 Clinical Placement experience for medical students from the MB/BS degree programme at the University of East Anglia as we believe this enhances educational opportunities and the quality of clinical practice.

How we make decisions

The partners will decide and agree on the services to be offered.

Decisions are informed by various meetings including, practice meetings with  partners and staff, Norfolk and Waveney Clinical Commissioning Group (CCG) Council of Members, GP forums, practice manager forums.

Our policies and procedures

The practice has many policies including:

  • Complaints
  • Information governance and data protection
  • Recruitment and employment of staff
  • Confidentiality
  • Health and safety

Lists and registers

There are none held.

The services we offer

The practice provides general medical services under the NHS GMS contract and participates in many of the national and locally commissioned services. These include but not limited to:

  • General management of medical conditions
  • Emergency care if appropriate
  • Referral to other services, such as physiotherapy and a mental health team
  • Urgent care i.e. minor injuries, for those people who are not registered at practice (temporary residents)
  • Contraceptive services – If you have been advised by the surgery to submit a review, please use our Contraceptive Pill Review form
  • Vaccinations
  • Immunisations
  • Child health checks
  • Diabetic care
  • Asthma care – If you have been advised by the surgery to submit an annual review of your asthma symptoms, please use our Asthma Review form. If your symptoms are deteriorating or you are having any concerns, please request an appointment with our nurse
  • Health promotion advice
  • Anti coagulation monitoring
  • Phlebotomy (blood tests) – If you wish to request your results, please use our Test Results triage
  • Maternity services
  • Cervical screening
  • Breast screening (with national programme)
  • Bowel Screening (with national Programme)
  • Heart disease screening
  • Osteoporosis screening
  • Sexual health screening
  • Well person checks
  • Alcohol screening – If you have been invited to submit a review, please complete our Alcohol Consumption Review form
  • Post-operative care
  • Annual health checks (learning disabilities)
  • Flu clinics
  • Dispensing prescriptions to patients who live further than a mile from a pharmacy. If you would like to request medication, please use our Repeat Prescription Request triage

Other services