For medication reviews, prescriptions queries and repeat medication requests, please visit our Prescriptions and Medicines Centre.
You can order your repeat prescription in the following ways:
- Online using our Repeat Prescription Request triage.
- Via email: firstname.lastname@example.org
- Paper repeat slip
- Automatic ordering: please ask our Dispensary for more details.
- Phone: Coltishall Surgery on 01603 737593, option 2, between 09:00 – 17:00
The dispensary at Coltishall Medical Practice is open between 08:30 – 18:00 for collection of dispensed medication only. Please allow 48 hours (excluding weekends/bank holidays) between ordering and collecting your repeat prescriptions.
The dispensary service is available to all patients who live further than one mile from a pharmacy. If you live within a mile of a pharmacy you must use a pharmacy service rather than the surgery dispensary. If you collect your medication from a Pharmacy, you will need to check their turnaround time.
You may use our online Prescription Question form to contact the dispensary with queries regarding your prescription.
In an emergency, a pharmacy or chemist is able to supply medication out of hours, if you provide full details of the medication including a repeat slip or medication container with your label on it from the surgery. A charge may be payable even if you are normally exempt from paying prescription charges. If you require a prescription to be posted to you, please provide us with a stamped addressed envelope.
Please note that 28 days is the standard duration for most prescriptions.
Electronic prescription service
The Electronic Prescription Service (EPS) is a NHS service that allows us to send your prescription(s) directly to your chosen pharmacy. This paper free prescription service means that you do not have to come into the surgery to collect your prescription.
View the cost of prescriptions on the NHS website.
You can also find out if you are entitled to free prescriptions.