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NHS Friends and Family Test

Use this service to give feedback on NHS GP surgery services.

We want you to have the best possible experience of care. The Friends and Family Test is a way of gathering your feedback so we can continually review our service.

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It’s a quick and anonymous way to give your views after receiving NHS care or treatment.

You can use this service if you:

  • are registered at the surgery

Before you start

We’ll ask you for:

  • feedback on a rating scale
  • reasons why you chose your rating
Start now

You can also visit the surgery in person.

Page published: 24 July 2023
Last updated: 7 March 2025